From the moment you book until you complete your journey, you will enjoy a truly exclusive service. Ease through dedicated check-in areas and priority security lanes before unwinding in the luxury of the stunning First Lounge or The Concorde Room.*
Once onboard, your suite is your sanctuary in the sky, a discreetly serviced and smartly equipped haven of calm where your wellbeing is catered for. Savour delicious à la carte dining and enjoy exceptional comfort on your seat that converts to a 198cm fully flat bed at the touch of a button.
* Available at London Heathrow Terminal 5 and New York JFK
• Dedicated Check in, Access to exclusive lounges, such as the First Lounge and Concorde Room at London Heathrow Terminal 5 and New York JFK
• Elemis Travel Spa available at London Heathrow Terminal 3 and 5 as well as New York JFK
• Personal suite with redesigned seat that reclines to a fully flat bed
• Turndown Service with premium bed linen, amenity kit, complimentary cotton pyjamas and velvet slippers
• Ambient mood lighting through the cabin
• Flexible à la carte dining options
• Pre-flight dining on selected flights to maximise sleep time
• Individual laptop power socket
• Personal wardrobe
• Personal double window with electronic blinds
• 15.4” in-flight entertainment screen with extensive on-demand entertainment system
• USB port and RCA jack for more connectivity
• Dedicated helpdesk, You First, available in the UK, US and Canada